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CarolinaEast Medical receives award for patient experience

Women's Choice Award (Women's Choice Award press release photo)

CarolinaEast Medical Center has been recognized national recognition by Women's Choice Award.

The hospital was recognized as one of America's Best Hospitals for Patient Experience. In a press release, the organization says it recognizes the country's best healthcare institutions based on a number of criteria.

Here's the official press release:

CarolinaEast Medical Center is pleased to announce it has been recognized by Women's Choice Award® as one of America's Best Hospitals for Patient Experience. This evidence-based designation identifies the country's best healthcare institutions based on robust criteria that considers female patient satisfaction, clinical excellence and what women say they want from a hospital.

The methodology used to select CarolinaEast Medical Center as one of America's 100 Best Hospitals for Patient Experience is unique in that it evaluates specific Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results along with primary research about women's healthcare preferences.

"This hospital was awarded because it is one of the best at treating their patients the way their patients want to be treated," said Delia Passi, founder and CEO of the Women's Choice Award. "Hospital choice is a critical decision, particularly for women, who make over 80% of healthcare decisions. Our designation makes it easier for them to choose a hospital where they and their families are more likely to have a better experience and outcome."

The award winners, including CarolinaEast Medical Center, represent hospitals that have met the highest standards for patient experience in the U.S. by the Women's Choice Award, including pain management, effective communication and patient recommendation rating. According to the Agency for Healthcare Research and Quality, good patient experience positively correlates to disease management, adherence to treatment plans and health outcomes.

"We are indeed proud to be recognized as one of the best in treating our patients the way they want to be treated," stated Ray Leggett, President and Chief Executive Officer of CarolinaEast. "Our goal is for our 2,500 plus employees to treat each and every patient as if they were family. This national recognition is confirmation that our patients and visitors are also recognizing and benefiting from that effort, which is what truly matters," he added.

For more information on 2017 America's 100 Best Hospitals for Patient Experience click here. About CarolinaEast Medical Center CarolinaEast Health System has been serving the growing needs of the coastal North Carolina community since 1963. In addition to the system's flagship, 350 bed CarolinaEast Medical Center, CarolinaEast includes a rehabilitation hospital, free standing diagnostic and surgery center and several CarolinaEast Physician practices providing primary and specialty care for all phases of life from offices in four eastern North Carolina counties. About The Women's Choice Award® The Women's Choice Award® is a trusted referral source, empowering women to make smart healthcare choices by identifying the country's best healthcare institutions based on robust criteria that consider female patient satisfaction and clinical excellence. The Women's Choice Award was recently honored by the INC 5000 List of America's Fastest-Growing Private Companies in 2016 for a second consecutive year. Click here to learn more.

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